Paul James Williams • Interaction Designer

Paul James Williams • Interaction Designer

Mobile and web designer.

Boxes & Arrows

Wireframes & Information Architecture

 


User Flow

Comcast
 
 
 

The flow shown here refers to a customer journey that leverages mobile text messages and email to track feedback.  More from Comcast.


User flow 

Comcast
 
 
 

The flow shown here was the basis for a design which met every benchmark of success when it was implemented and effected 100% of Comcast customers. More from Comcast.


User Flow

Comcast
 
 

We created a new data collection point for users to update their password recovery options upon signing into MyAccount. We designed the solution to easily scale to other areas of the XFINITY website when appropriate.


Project Creation Lifecycle

Brand.com
 
 
 

Created to help standardize the internal feedback loop, and encourage every member of the small and struggling company to contribute thoughts without letting the day to day processes get bogged down. More from Brand.com.


Landing Page Architecture

Brand.com
 
 
 

The Brand.com landing page was a concise introduction to a complicated product which connected brands and publishers. More from Brand.com.